What’s Included In My Subscription?
The following features and services are included in your monthly subscription:
What’s Included In My Subscription?
The following features and services are included in your monthly subscription:
Every, Single, Feature
Simply put, you are subscribing to a service where ALL the features are there for you to use! Not all organizations use all the features, but they’re all available so you pick and choose the features that best fit your staff and members.
Unlimited Data & Records
When we say ‘a simple, flat monthly subscription fee’, we mean it. This means unlimited members, records, and transactions at 0% Membee transaction fees. Membee charges no hidden transaction fees or revenue cuts, meaning your organization keeps 100% of event and membership revenue.
The First Month is Free!
You would think that your free period begins the first full business day after completing the Sign up form but we do things a little differently. Implementation of either Membee Complete or Membee does begin the instant you fill in that form. We don’t start the clock ticking on your free month until the day we actually import you member data which is ways into the implementation process.
Unlimited Support
Support might be Membee Complete and Membee’s best feature! Innovative knowledge tools are built right into the system that will walk you through how to get something done. In addition, videos, step by step instructions, tips, tricks, and best practices are all located in our “Help From the Hive” knowledge base, accessible at any time! Sometimes, you just need to talk to a human which is easy to do through built-in chat (very popular), email, or even a phone call. We track every question so we can monitor our response times and the quality of our answers. Help is just a click away!
All Upgrades & Major Enhancements
This is no cost or installation steps needed when new features are released. It varies year to year but in a typical year, we release 8-10 major updates to Membee Complete and Membee each year. Thee is an ongoing process of assessing, designing, building, testing, documenting, and releasing the features that will help the most members and admin users. All we need you to do is watch your inbox or the announcements when you login for alerts announcing major new features.
Full Site Security
All member and transaction data is transmitted on Secured Socket Layer (SSL). In the case of Membee Complete subscriptions, you entire site is provided over SSL There is not additional cost for the installation and maintenance of the necessary SSL certifications. Site visitors can visit your site with confidence knowing that the information they provide and the transactions they perform are fully secured.
Client Success Stories & Proven Results
See how membership executives, staff, volunteers, and association management companies rely on Membee and Membee Complete to modernize their digital presence, grow annual revenue, and build stronger communities.
Explore our latest client stories and operational case studies.
How an Association Management Company Cut Non-Profit Administration Time by 50% Using Membee
Discover how an association management consultant used Membee's automated membership software to recover hundreds of hours of manual labor, reduce administrative overhead by 50%, and scale operations for multiple non-profit organizations.
Automated member renewal saved 3 months of chasing payments
German Language School Conference
A seamless implementation process turned spreadsheets into an automated database
Fenelon Falls & District Chamber of Commerce
How an Association Management Company Cut Non-Profit Administration Time by 50% Using Membee
Discover how an association management consultant used Membee's automated membership software to recover hundreds of hours of manual labor, reduce administrative overhead by 50%, and scale operations for multiple non-profit organizations.
Automated member renewal saved 3 months of chasing payments
German Language School Conference
A seamless implementation process turned spreadsheets into an automated database
Fenelon Falls & District Chamber of Commerce
New user onboarding program improves efficiency & expertise to do more
Ontario Business Improvement Area Association
Implementation Process
No matter which subscription you choose, an Implementation Coordinator (IC) is assigned to you and with your input, completes the system setup tasks for you. We want you focused achieving results, not completing setup tasks. There is no cost for the services of the IC.
Subscription FAQs
Membee handles all subscription payments automatically via credit card to ensure continuous, uninterrupted service for your organization.
To maintain a seamless and secure automated billing process, our payment workflows follow these standards:
Yes, you can increase or decrease your number of admin users at any time directly through the system.
How your billing adjusts depends entirely on your chosen subscription plan:
No, your members never need a paid subscription. Member accounts, logins, profile updates, and event registration tools are completely free and unlimited within your fixed plan.
Membee is optimized for established membership organizations with a validated business model, though brand-new startups are welcome subject to advanced payment terms.
Because our system is highly comprehensive and built to automate existing workflows, we look for specific criteria when partnering with younger organizations:
Yes, you can instantly save 10% on your membership management software by switching from a monthly billing cycle to an annual subscription.
The 10% discount applies automatically to your base admin seat pricing when you choose yearly billing.
New organizations can select annual billing during setup to lock in these savings immediately, while existing users can transition from monthly to annual billing at any time through their administrative dashboard.
No. Pricing is based strictly on the number of Admin Users. You can have unlimited members, records, and transactions with no hidden fees.
You can cancel your Membee subscription at any time, and you will maintain full account access until the final day of your current paid billing period. Your organization has full ownership of your website content (Membee Complete) and member data. All of your website content, media files, member information, financial transactions, event registrations, and more, belong entirely to your organization. If you terminate your subscription, all of your data is extracted and returned to you.
Yes, admin users can share a single login, but Membee limits account access to one active session at a time.
While shared credentials are technically permitted, your organization should consider these four specific operational constraints:
Membee operates as a fully paperless platform, automatically delivering all subscription invoices and payment receipts electronically via email.
To accommodate varying accounting workflows while maintaining automation, invoicing is handled through the following protocols:
You only need an admin subscription for staff members who actively manage your backend day-to-day operations; you do not need paid subscriptions for your members or general volunteers.
To determine your exact count, consider adding a dedicated admin user seat for individual staff members who handle distinct roles, including:
Note: Because Membee customizes and saves individual display preferences and layouts per login, unique admin seats are highly recommended for distinct roles so users don’t have to compromise on their workspace view.
